Terms and Conditions

1. Initial Consultation

• A complimentary initial consultation will be provided to discuss the client's event requirements. The consultation may include a discussion of the event’s theme, venue, budget, and specific decor needs.

2. Pricing

• All prices for goods and services are quoted in CAD currency and may be subject to change without prior notice.
• Pricing applicable to the client's event (including rental and décor services) will reflect the rates in effect at the time of the client's agreement.
•  An initial quote will be provided upon inquiry. Once the quote is accepted, a final invoice will be issued along with the service agreement.
• Additional services or changes requested after the agreement may result in additional charges.

3. Payment Terms

• Deposit: A non-refundable deposit of 50% of the total invoice amount is required once the client accepts the quote and service agreement. This deposit secures the booking.
• Balance Payment: The remaining 50% of the balance is due 21 days prior to the event date.
• Accepted Payment Method: We accept payments via Interac e-Transfer. All payments should be directed to info@maynedecor.com.
• Late Payment: If payment is not received by the due date, a late fee of 5% of the outstanding balance may apply.

4. Cancellation Policy

• Client Cancellation: If the client cancels the event:

1. 21+ days before the event date: The deposit will be retained, but any additional payments will be refunded.
2. Less than 21 days before the event date: The full payment is non-refundable.

• Cancellation by Mayne Décor Ltd: In the unlikely event that Mayne Décor Ltd has to cancel the service, a full refund of all payments will be provided.

5. Changes to Services

• Requests for changes to the services, quantities, or specific requirements must be made in writing and are subject to availability and price adjustment.
• Mayne Décor Ltd reserves the right to make minor changes to the agreed décor to ensure quality and feasibility.

6. Event Setup and Take-Down

• Setup and take-down services are included in the agreed service package.
• Access to the venue must be granted according to the agreed timeline. If access is delayed or restricted, additional charges may apply.
• The client is responsible for ensuring that any required permits or venue permissions are obtained.

7. Force Majeure

• Mayne Décor Ltd will not be held liable for any failure to perform services due to events beyond its control, including but not limited to natural disasters, pandemics, government restrictions, or other emergencies.

Governing Law

This agreement is governed by the laws of the province in which the service is provided. Any disputes arising from this agreement shall be resolved in accordance with local legal procedures.

By paying the deposit and or signing this agreement, you have acknowledged receipt and agreement of our terms and conditions.